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Astronaut

left ear won't connect

Left earbud will not connect. Went thru all the troubleshooting steps online but the website its loading correctly on my mobile device. Tried calling in but the wait times aren't the best. Any suggestions on how to get to customer service better ? 
3 REPLIES 3

Re: left ear won't connect

let battery drain completely out of the buds,recharge and reconnect.This should work.
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Cosmic Ray

Re: left ear won't connect

Just a fair warning do not send in for repair even if they are under warranty because you will never get them back and they will try to find a way to blame you and you'll never get a refund or replacement! I've been fighting with case management already for four months! Its too late for me to try but maybe this will help https://youtu.be/YIgv71BI4WM

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Astronaut

Re: Re: left ear won't connect

thank you so much . you saved me the heartache for sure. stuff like that really makes me not want to purchase from them at all . wow
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