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Astronaut

left earbud won't connect

Left earbud is charging but It will not connect. Can't reset the buds. 
3 REPLIES 3
Astronaut

Re: left earbud won't connect

I am having the same issue. Pls help.

 

All the troubleshooting steps shared here are not helping.Screenshot_20201201-140830_Galaxy Buds.jpg

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Astronaut

Re: left earbud won't connect

me 2, same issue.
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Samsung Moderator
Samsung Moderator

Re: left earbud won't connect

Thank you for reaching out. With only one earbud connecting, service is recommended. 

 

For service within the U.S., please send a private message with the full model code and the serial number of the earbuds. http://bit.ly/2XERsky

 

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html



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