Till yesterday everything was working fine. today I paired my buds with iPhone listening to some music . After that I charged my buds fully and than connected back to my s10+ , connection was fine sound is fine but I cannot control any thing from touch points of the buds even no beap and no sound of proximity.. what should I do I have tried all the possible troubleshooting like resetting them from Wearable app .. letting buds sit in case for 20 sec than paired again ..but still it's the same .. I have lost touch control on both left and right buds. Suggest please
Give these steps a try: go to the Galaxy wearables app > tap on touchpad > and make sure it's not locked.