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Astronaut

neither earbud is working, started w/ right

These ear buds aren't working anymore. Tried all the tips from forum and support links. It's a lot of cash to only have them work half the time for 6 months. 
3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: neither earbud is working, started w/ right

Hey there!


I would be happy to look into your concerns.


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL


Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: neither earbud is working, started w/ right

I sent email. no response
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Samsung Moderator
Samsung Moderator

Re: neither earbud is working, started w/ right

Thank you for reaching out. It seems we did not revive the message on our end. I would be happy to assist your further could you please provide me with the requested information in a private message here: https://bit.ly/2SUXRar

 

 

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