Original topic:

"Block touches" switches off when I make a phone call

(Topic created: 05-18-2021 12:39 PM)
userPqh5vwJ95P
Cosmic Ray
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Galaxy Buds
Whenever I make a phone call, the "Block Touches" setting switches from ON to OFF.

Which means if I adjust my earbud during a phone call, I risk hanging up on the person I'm talking to!

THIS BUG HAS BEEN PRESENT FOR MONTHS! PLEASE FIX!! 

Galaxy Buds Pro with Samsung S21

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4 Replies
userQWKcAfPrLm
Constellation
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Galaxy Buds
Has this been resolved? Happened to me today....is there a fix?
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userPqh5vwJ95P
Cosmic Ray
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Galaxy Buds
I raised my issue directly with their support team on a live Chat conversation and they advised me to send it back to them for repair, since it doesn't seem like there is a software fix unfortunately.
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userQWKcAfPrLm
Constellation
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Galaxy Buds
Thanks for sharing. Did you end up doing this?
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userPqh5vwJ95P
Cosmic Ray
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Galaxy Buds
I haven't because I'm traveling at the moment, but I suppose I'll get around to doing it eventually.
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