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Astronaut

right bud super quiet.

i have an s20 ultra 5g and the right earbud is super quiet. i checked the connector for debris, i tried another phone, no luck, its the buds. what can i do?

5 REPLIES 5
Nebula

Re: right bud super quiet.

I recall hearing about the same problem you're having... hopefully, you're still under warranty... If so, Samsung will replace it for you.  Unfortunately, if you're out of warranty, you'll have to buy another one.  I'm sure they will sell "singles".... good luck!

 

Btw, here's another thread here on Samsung with guys who have the same problem.

 

https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-very-quiet-right-ear-bud/m-p/1441167

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Samsung Moderator
Samsung Moderator

Re: right bud super quiet.

Just to clarify are you referring to the Galaxy buds or the AKG headphones?


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Astronaut

Re: Re: right bud super quiet.

they are the buds that came with my galaxy s20 ultra 5g phone. they have a usb-c plug. they say akg on them
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Samsung Moderator
Samsung Moderator

Re: Re: right bud super quiet.

Thank you for that information. I would be happy to assist you further. There are several possible factors why sound is not playing from the headphones. It could be as simple as the volume is too low, or possible physical damage to the headphones. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001072/

 

Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Bill of Sale for the S20:
Model Code for the S20:
IMEI Number for the S20:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: right bud super quiet.

the buds plus
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