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Original topic:

Anyone having camera issue on the z fold 2 ?

(Topic created: 08-24-2021 01:55 PM)
Alex305
Constellation
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Galaxy Fold

image

My camera stop working randomly i already tried force stop the app, safe mode , restart ,clearing date and cache nothing seem to fix it. Can anyone help me out if you having the same issue?
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Fold

For concerns with Fold 2, you will need to reach out to the Premier Services team directly by calling 1-888-970-3653 or visiting this link: https://www.samsung.com/us/support/galaxy-z-premier-service/


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5 Replies
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Galaxy Fold
Did you root the device?
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Alex305
Constellation
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Galaxy Fold
Nope I'm reading online that this happens to other Samsung phones as well i wonder what causes the problem
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AG6
Comet
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Galaxy Fold
I saw this happen when you unroot or unlock bootloader
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Alex305
Constellation
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Galaxy Fold
I have no idea how to do that this is my first android phone . I read that's happening to z fold 3 when you root them not sure the z fold 2 has the same issue even though I haven't root it
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Fold

For concerns with Fold 2, you will need to reach out to the Premier Services team directly by calling 1-888-970-3653 or visiting this link: https://www.samsung.com/us/support/galaxy-z-premier-service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.