I waited month's to get my new Z fold 3. Bought the S Pen and cover. The phone has a factory installed screen protector. Not 3 weeks later, the phone hits the ground and the front screen cracks. I purchased the Care Plus plan and I just received a bill for $266.43 to repair the screen. The official Samsung S Pen Case has no edge protection for the front screen or the left side of the inside screen.
Hi there, I'm sorry to hear about this I would recommend giving our premium service team a call at 1-888-970-3653. They should be able to help you with any problems you might have with your Z Fold 3 or they can give you what options you may have for fixing your screen.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.