Original topic:

Buds2 pro stops playing music after about 30 seconds.

(Topic created: 2 weeks ago)
Spankie6969
Cosmic Ray
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Galaxy Fold
My buds 2 pro when connected to my phone since this recent update what a week ago every time I use my buds whether it's my buds at work or my buds 2 pro at home I can't listen to more than 30 seconds and it just stops playing I have to tap the buds three times not too fast just slowly and then the music starts playing again what it is with three times I don't know I tap it once the music doesn't start I tap it twice the music doesn't play I hit it three times boom the music starts playing again this is only with my Galaxy buds my Bose headphone set or whatever you want to call the earpieces they work flawlessly no issues at all music plays continuously without stopping. And this has happened since the most recent update I think the end of last week.
5 Replies
VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy Fold
Have you attempted any troubleshooting steps so far?
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Spankie6969
Cosmic Ray
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Galaxy Fold
Yeah I have I restarted the phone checked for any updates yeah nothing works except my Bose earbuds
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Spankie6969
Cosmic Ray
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Galaxy Fold
Yeah so I was at work today for a couple hours doing some safety stuff and I was listening to the music to the speakers on my Z-Fold5 and yeah my phone does it too it just stops I have 5G full bars and the phone just stops playing just like that Bluetooth is working everything is working The music just stops dead it's the new update before the new update this did not happen
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bill-e
Samsung Care Ambassador
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Galaxy Fold

Forget the Buds BT connection and re-pair

If that doesn't work then Settings->General Management->Reset->Reset Network Connections.  This will reset both Bluetooth and wifi and you'll have to redo your connections again. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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mcwiseman97
Cosmic Ray
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Galaxy Fold
I had this issue. All I needed to do was go to the buds setting and hit reset. Then pair to all your normal devices and it should be fixed.
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