Camera Assistant in Good Lock

[Jess04]

Hey Samsung,

Is the Camera Assistant in the Good Lock catalog ever going to be compatible with the Z Series? I downloaded it on my unlocked Z Fold 3 and received a pop up stating its not compatible with my device when I tried to open it. If you don't intend to make it compatible for the Z Series, you may want to remove it from Good Lock on those devices so it's not false advertising. 

[BlkJmsBnd]

I received an update the other day for the camera assistant on my Z Fold 3 and it's working fine. If you want try shutting down the phone, going to the recovery screen by pressing and holding the volume up key and power key at the same time until the recovery screen appears. Then scroll down to Wipe Cache and select that. MAKE SURE NOT TO SELECT WIPE DATA or you'll lose everything that is not backed up in your phone. After you wipe cache then reboot your phone. You can also go into phone settings, apps, select camera, scroll down to storage and clear the cache only. Hopefully this helps you. Let me know if that worked for you ！

[Jess04]

Does your Fold 3 have One UI 5.1 yet?

[BlkJmsBnd · Accepted solution]

Yes

[Jess04]

That's why. I did what you had said and it still didn't work. But I JUST received the One UI 5.1 update and it now works. 👍🏻