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Original topic:

Can't finish factory reset with broken big screen. Only small one works.

(Topic created: 08-05-2021 02:27 AM)
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TvR90NL
Asteroid
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Galaxy Fold

Hey there,

I've reveived my device back from repair, but bill was to high for me to repair so they've returned with factory settings. I need to setup my phone but they ask @ first step to open op the phone.. Can open up but my big screen is dead.. So can't do anything. Does anyone know how to fix this issue?
Really big thanks when someone can help me..

Best regards,

Teun van Rijswijk

1 Solution


Accepted Solutions
Solution
Anonymous
Not applicable
Options
Galaxy Fold
There is another option
Connect to PC using cable.
Install smart switch on the PC.
And run factory reset.

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5 Replies
Anonymous
Not applicable
Options
Galaxy Fold
Connect to monitor and run dex
TvR90NL
Asteroid
Options
Galaxy Fold

Ok. So I need an USB Type-C to HDMI converter?

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Anonymous
Not applicable
Options
Galaxy Fold
Yes
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TvR90NL
Asteroid
Options
Galaxy Fold

Now considering to order an USB-C To HDMI Converter and use the screen on my TV or laptop maybe and then I can use Dex to operate with my mouse right?

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Solution
Anonymous
Not applicable
Options
Galaxy Fold
There is another option
Connect to PC using cable.
Install smart switch on the PC.
And run factory reset.