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Original topic:

Conference call issues

(Topic created: 07-10-2020 05:05 PM)
userBarr
Constellation
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Galaxy Fold

I cant do a conference call with my galaxy fold. Pls i need some help

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Fold

Hello,

 

Can you give a bit more detail? Are your calls not merging when adding a call?

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userBarr
Constellation
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Galaxy Fold

Yes my fold doesnt merge calls at all. Infact i dont see a place where i can touch to merge calls. Is it a setting or from the model entirely?

 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Fold

Are you using the stock phone app when you are experiencing these symptoms?

 

Can I please have your full model number, baseband version, Android version, and service provider?

 

Is your device unlocked or carrier locked?


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userBarr
Constellation
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Galaxy Fold

20200714_012953.jpg

 

Its a service provider from Nigeria

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Fold

Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


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