Original topic:

Contact problem

(Topic created: 2 weeks ago)
chillwill1972
Astronaut
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Galaxy Fold
I have one of my main contacts in my phone that can't receive my messages I've tried everything 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Fold

Hello, We know how frustrating it is when you are unable to text one of your contacts.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.

If there is only one contact not receiving your text, we recommend also having them follow up with their provider as the issue may be on their end if your phone shows the text as sent.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, We know how frustrating it is when you are unable to text one of your contacts.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.

If there is only one contact not receiving your text, we recommend also having them follow up with their provider as the issue may be on their end if your phone shows the text as sent.

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