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Astronaut

Dead pixel on the fold

There is a dead pixel on the fild that appeared today. It's a bright light that doesnt go away. Is this covered under warranty

2 REPLIES 2
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Comet

Re: Dead pixel on the fold

Definitely. Especially if there's no damage from a drop/water.

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Product Expert

Re: Dead pixel on the fold

Hey @Samsung_RHZBQfs ,

 

Sorry to hear about the dead pixel on your screen. As long as your phone is in warranty by date and condition, it is certainly a repair covered by warranty. You can find information on the warranty for your hold here. Contact info is also provided here or you can get support directly throgh the Samsung Members app. 

 

Hope this helps!

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