Original topic:

Earbuds and watch disconnects when I receive/make a call?

(Topic created: 11-25-2022 08:42 PM)
Redddbone
Asteroid
Options
Galaxy Fold

My earbuds & watch disconnects when I receive or make a call.

 

 
9 Replies
LeDyv
Galaxy
Options
Galaxy Fold
What earbuds do you have?
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Redddbone
Asteroid
Options
Galaxy Fold
Samsung galaxy earbuds & samsung Active 2.
LeDyv
Galaxy
Options
Galaxy Fold
Buds2, buds2 pro, buds pro, buds live? Which one?
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Redddbone
Asteroid
Options
Galaxy Fold
Buds2
Redddbone
Asteroid
Options
Galaxy Fold
I even tried my old lgs, they work playing games, music & social media. When i make a cqll or receive a call they all stop working. Its gotta be a setting in my phone
LeDyv
Galaxy
Options
Galaxy Fold
Yes for sure check the wearable app make sure they stay connected when receiving calls if not make sure it's toggle on
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LeDyv
Galaxy
Options
Galaxy Fold
Also make sure your active 2 is updated to the latest software update
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Redddbone
Asteroid
Options
Galaxy Fold
It is, i just ordered a 5
tmitch205
Asteroid
Options
Galaxy Fold

The next time it happens, in the settings, Battery and device care, press Battery, Press Background usage limits, and press sleeping apps. Check for any related apps such as Wearable App, Bluetooth, etc. If you see one related in some way that is being put to sleep when a call is made or taken, Press the app, then at the bottom, press Turn On, while in the app information, press battery, and then press Unrestricted or Optimized. 

 

 
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