Earbuds and watch disconnects when I receive/make ... - Samsung Community

Redddbone · ‎11-25-2022

My earbuds & watch disconnects when I receive or make a call.

LeDyv · ‎11-25-2022

What earbuds do you have?

Redddbone · ‎11-26-2022

Samsung galaxy earbuds & samsung Active 2.

LeDyv · ‎11-26-2022

Buds2, buds2 pro, buds pro, buds live? Which one?

Redddbone · ‎11-26-2022

Buds2

Redddbone · ‎11-26-2022

I even tried my old lgs, they work playing games, music & social media. When i make a cqll or receive a call they all stop working. Its gotta be a setting in my phone

LeDyv · ‎11-26-2022

Yes for sure check the wearable app make sure they stay connected when receiving calls if not make sure it's toggle on

LeDyv · ‎11-26-2022

Also make sure your active 2 is updated to the latest software update

Redddbone · ‎11-26-2022

It is, i just ordered a 5

tmitch205 · ‎11-26-2022

The next time it happens, in the settings, Battery and device care, press Battery, Press Background usage limits, and press sleeping apps. Check for any related apps such as Wearable App, Bluetooth, etc. If you see one related in some way that is being put to sleep when a call is made or taken, Press the app, then at the bottom, press Turn On, while in the app information, press battery, and then press Unrestricted or Optimized.

Original topic:

Earbuds and watch disconnects when I receive/make a call?