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09-20-2022 04:09 AM (Last edited 10-12-2022 05:36 PM by SamsungJoJo ) in
Galaxy FoldI have the Galaxy Z Fold 4 on Verizon. I have been noticing that I have to tap or touch the screen multiple times . Whether I'm opening an app or send a message, multiple taps are required. This happens when the screen is open or closed.
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09-26-2022 12:22 PM in
Galaxy FoldHello, We understand how concerning it is when your touchscreen is not responding as expected. There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Here are some troubleshooting steps to assist you with your phone touchscreen issues https://www.samsung.com/us/support/troubleshooting/TSG01213974/
If the issue persists after performing the steps, you can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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09-20-2022 05:39 AM in
Galaxy Fold- Mark as New
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09-20-2022 06:00 AM in
Galaxy Fold- Mark as New
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09-26-2022 12:22 PM in
Galaxy FoldHello, We understand how concerning it is when your touchscreen is not responding as expected. There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Here are some troubleshooting steps to assist you with your phone touchscreen issues https://www.samsung.com/us/support/troubleshooting/TSG01213974/
If the issue persists after performing the steps, you can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html