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β06-22-2022 09:22 AM in
Galaxy FoldI've had my Samsung Fold 3 for only a few months and about 2 months ago it starting have a problem remaining connected to wifi. To use any services requiring wifi or mobile data - e.g. whatsapp - the phone has to be restarted. It connects to wifi and then remains connected for about 2 minutes after which it no longer works with wifi even though when one goes to Settings, the wifi is still connected. Any time i want to check my whatsapp messages, i need to restart the phone. My whatsapp has not backed up in a long time because there is insufficient connection time to wifi to do a backup.
Is there a check or settings adjustment i can do? Bought the phone in the US but working out of country and have been told I need to take the phone back to the US to sort out the problem or apply the warranty.
Thanks
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β06-22-2022 10:07 AM in
Galaxy Fold- Mark as New
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β06-22-2022 12:36 PM in
Galaxy FoldTry resetting network settings. Go to settings and search for "reset". It will lead you to reset network settings. It is also possible that your phone received a software update(2 months ago) and it has caused some issues.
Maybe wiping cache partition will help you. Search online for it.


