JUMP TO SOLUTION Solved

Original topic:

Fold 4 warm, slow charge, and fast battery drain.

(Topic created: 02-28-2024 06:00 AM)
1230 Views
Namrek
Constellation
Options
Galaxy Fold
After updating to newest security patch, phone now gets warm and the battery drains significantly faster and is slow to charge. I've tried restarting, dialing *#9900#, and adjusting some battery settings and no luck. Checked phone apps and all are updated. 

Anyone else with this issue or ideas on how to correct it? 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, We're sorry to hear about the trouble. Something to keep in mind too, when there's a big update, it may reset the battery learning patterns, that's why some may experience this after updates.  If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/

Regarding your device overheating, We recommend checking out the following troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00076952/ 

If those troubleshooting steps are followed, and you still are having issues, we would recommend taking the device to a technician to perform diagnostics or a potential re-flash of your software. http://www.samsung.com/us/support/service 

View solution in context

0 Likes
Reply
2 Replies
userxF8INcbRVb
Asteroid
Options
Galaxy Fold
Mine lost access to bluetooth, wifi and hotspot. Also was draining my battery but I search up zfold4 in the community and found steps to reset the phone and it seems to have worked.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, We're sorry to hear about the trouble. Something to keep in mind too, when there's a big update, it may reset the battery learning patterns, that's why some may experience this after updates.  If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/

Regarding your device overheating, We recommend checking out the following troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00076952/ 

If those troubleshooting steps are followed, and you still are having issues, we would recommend taking the device to a technician to perform diagnostics or a potential re-flash of your software. http://www.samsung.com/us/support/service 

0 Likes
Reply