Galaxy Z Fold 2 won't open fully

[Momohirai]

My z fold 2 won't open all the way, like the samsung logo can still been seen what can I do?

[Ludatyk]

I suppose contacting Samsung directly will be the best course of action.

[Momohirai]

Yea good idea thank you

[Momohirai]

Eh it's fine

[Samsung_Moderator · Accepted solution]

Hello, We understand the frustration of not being able to fully open your Fold phone. If the phone is not opening freely, we recommend that you do not force it open. Please take your phone to the nearest authorized service location for an evaluation or contact customer support by calling 1-800-726-7864.

To locate a service center in the U.S., please use this link: https://www.samsung.com/us/support/service/ 

Outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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