Original topic:

Hi my galaxy fold 3 not responding sensor fingerprint

(Topic created: 06-24-2022 02:14 PM)
VidenteMusic
Asteroid
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Galaxy Fold
My new galaxy fold 3 is stop working the fingerprint sensor I tried restart  turned off clean cashes nothing work is keeping the same error sensor not responding and I can remove the fingerprint all ready add because the sensor is off 
6 Replies
VidenteMusic
Asteroid
Options
Galaxy Fold
Look this is same all the time I tried everything Screenshot_20220624-171750_Settings_21319_1656105470.jpg
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StoicGent
Cosmic Ray
Options
Galaxy Fold
Sucks. I haven't experienced this yet.
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VidenteMusic
Asteroid
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Galaxy Fold
Yes men is bad so i think is the new update star make this but today i restart the phone in the fold open position and star on again the fingerprint star works again but I don't know to how long
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StoicGent
Cosmic Ray
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Galaxy Fold
I do recommend restarting your phone daily. I forget where the setting is in your phone. But you can have it restart every day at whatever time you set it. I have it restart at 5am. I've noticed that my phone runs pretty smooth since using this feature.
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VidenteMusic
Asteroid
Options
Galaxy Fold
Ok men thanks
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Who_Dis
Neutron Star
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Galaxy Fold

go to samsung members app > get help > diagnostic   and test the FP Sensor. if it fails there is a high chance of sensor damage that needs replacing.

 

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