I took my T-mobile Samsung Galaxy Z Fold 4 that I got from Samsung today. Spent 2 hours on phone with T-mobile and 1.5 hours at store. They told me they could not activate it. Any tips?
Solved! Go to Solution.
Like Darkmansec said, the issue is with Tmobile loading the new phone's data until Today (last light). Today is the release date. Thank you all for your help.
Try just putting the sim card in, giving it a few seconds(while looking for a pop up box),and hopefully you'll be in business. If need be, shut down(not restart), give it a few minutes, and restart the device.
I had to, last year, call and just give them(t mobile) my IMEI number. They, then activated the device.
You shouldn't have to go this route, but if all else fails, first, try to get another sim card from t-mobile, and then, do the steps I outlined at the very beginning..