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‎10-11-2021 10:26 PM in
Galaxy FoldSolved! Go to Solution.
1 Solution
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‎10-16-2021 10:52 AM in
Galaxy FoldGood afternoon, I can understand the frustration. Unfortunately we do not have a typical turn around time for this team, and not all reports they receive warrant a response. My only recommendation would be to honestly put in the report each time the issue happens, even if that means spamming the report feature. As an additional option, I can offer service repairs in order to have the phone evaluated for possible hardware defects. You can do this walk-in style through your local uBreakiFix. With the phone being under warranty this would be free of charge.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎10-11-2021 11:21 PM in
Galaxy Fold- Mark as New
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‎10-11-2021 11:26 PM in
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‎10-11-2021 11:27 PM in
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‎10-11-2021 11:45 PM in
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‎10-12-2021 08:34 AM in
Galaxy FoldSo even a short tap will be recognized as long press?
This is the first time i've come across such issue... 😕
As long as you submitted the error report soon after the event, you shouldn't have much problem getting the proper help regarding this issue.
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‎10-12-2021 07:26 PM in
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‎10-13-2021 12:52 AM in
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‎10-16-2021 10:52 AM in
Galaxy FoldGood afternoon, I can understand the frustration. Unfortunately we do not have a typical turn around time for this team, and not all reports they receive warrant a response. My only recommendation would be to honestly put in the report each time the issue happens, even if that means spamming the report feature. As an additional option, I can offer service repairs in order to have the phone evaluated for possible hardware defects. You can do this walk-in style through your local uBreakiFix. With the phone being under warranty this would be free of charge.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
