Last years incentive

[userdrtbVMQ57D]

Hi there,

I ordered my zfold2 last year with the incentive of the trade in program. "Return the phone within 20 months and get 1k back".  I now have gotten the  notifications of the new zfold3 and after calculations, it's much cheaper monthly. I was wondering, since it's only been 12 ish months, if I could do the new promo to get 200 product credit with trade in and still get the 1k I was told I'd get for last year's promo. I almost pulled the trigger, but didn't want to be on the hook for a phone I wouldn't have anymore after trade in. Any info appreciated. 

[Geno71]

@userdrtbVMQ57D 

How much does the site say you can get for trading your phone in right now?

[userdrtbVMQ57D]

It says it will give me 900 for my phone.

[user4E7ordadrW]

Samsung gives you 50% off the cost of the new phone, when your phone is last year's phone. Never more on a new phone.

[SamsungAdam · Accepted solution]

Thank you for reaching out. I am sorry if there is any confusion. I would recommend reaching out to our E-commerce team directly for more information about your order and available promotions. You can contact them directly at 1-855-726-8721 for the best assistance on your symptom.