Original topic:

Let's BE REAL about the FOLD

(Topic created: 05-14-2019 09:35 AM)
Cosmic Ray
Galaxy Fold

I've been a Samsung fan ever since my first smart phone (the S5) which was my favorite. 


I get that many companies have their errors and some admit to their faults whiles others choose to blame the users. 


Samsung, the Fold has so much potential to be an amazing product, but I think you need to delay to U.S. release by at least two weeks... 


That should give you plenty of time to make sure the Fold is strong enough to hold up to what all of us users are gonna do with it, and please, put on some perminate additional layer to the screen that is physically impossible to remove so that those of us with kids don't have a mess on our hands. We want a phone this expensive to hold up to the use. 


Do what it takes to make sure this product won't break on us all after a week. 

1 Reply
Samsung Moderator
Samsung Moderator
Galaxy Fold

Samsung Electronics America is committed to keeping our customers informed on the status of their Galaxy Fold preorder. While we continue to make progress in enhancing the Galaxy Fold, a new release date has not yet been announced. Because of this, we have recently contacted our preorder customers to provide them information on their options as we move forward.
As per U.S. regulations, we are required to notify customers that their preorders will be cancelled in the event the product has not been shipped by May 31st. Samsung Electronics America is offering customers an option to keep their orders past this date and customers may also cancel their orders at any time.
Samsung values the trust our customers place in us and want to thank them for their patience and understanding.

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