I pre-ordered my stuff - Fold, Watch, buds, pen, and case on the first day I was able. i was supposed to receive everything on august 27th or thereabouts.
I tried out the try before you buy for 21 days. I received the fold on the 30th, no problem. I still have yet to receive the other items. and it's not sept 18th. I called to see what was happening and what could be done, all I got was a sorry which I am not happy with at all. i guess that's enough for today. Irritating though
I can completely understand how frustrating this can be. I would recommend reaching out to our E-Commerce department to receive further assistance regarding your concerns. They can be reached directly at 855-726-8721.
