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Original topic:

Purchase and promotions

(Topic created: 09-18-2021 10:33 AM)
Destinycomm1
Asteroid
Options
Galaxy Fold

Purchase and promotions

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Destinycomm1
Asteroid
Options
Galaxy Fold

Hi 

I pre-ordered my stuff - Fold, Watch, buds, pen, and case on the first day I was able. i was supposed to receive everything on august  27th or thereabouts.

I tried out the try before you buy for 21 days. I received the fold on the 30th, no problem. I still have yet to receive the other items. and it's not sept 18th. I called to see what was happening and what could be done, all  I got was a sorry which I am not happy with at all. i guess that's enough for today. Irritating though

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SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Fold

Hey there!

 

Thanks for reaching out.

 

I can completely understand how frustrating this can be. I would recommend reaching out to our E-Commerce department to receive further assistance regarding your concerns. They can be reached directly at 855-726-8721.

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