Original topic:

Read receipts

(Topic created on: 12/7/20 5:46 AM)
TruTiff
Astronaut
Options
Galaxy Fold
Why take away the "read receipts" function? 
IPhones have them! 
I'm disappointed in Samsung for dropping the ball on something so basic, yet functional and appreciated. 
Who can I call and complain to about this? :thinking_face:
12 Replies
userleNndyTyUX
Constellation
Options
Galaxy Fold

Having the same issue on note 20 on sprint/tmobile I got it Friday and worked fine did an update and not working talked with sprint they can't figure it out went on samsung for help he took controll of phone and turned on a few things. Got it to say delivered but would send a message every time for a "delivery report" every message i would send and if other person read it wouldn't say read. The chat feature is missing now too I have a few screen shots idk if they will help at all.  First one is a message before problem says message type "chat" second is after update says "text message" third and forth pictures are what Samsung turned on and 5th and 5th are the message saying delivered but the delivery report showing up in notification. Hope someone can figure it out samsung guy didn't really know what to say just said they are updating and making things better for all users all the time and might of been a feature that was removed.Screenshot_20201206-210549_Gallery.jpg

 

Screenshot_20201206-210610_Gallery.jpg

 

Screenshot_20201206-205100_Messages.jpg

 

Screenshot_20201206-205105_Messages.jpg

 

Screenshot_20201206-205844_Gallery.jpg

 

Screenshot_20201206-205815_Gallery.jpg

 

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userleNndyTyUX
Constellation
Options
Galaxy Fold

Having the same issue on note 20 on sprint/tmobile I got it Friday and worked fine did an update and not working talked with sprint they can't figure it out went on samsung for help he took controll of phone and turned on a few things. Got it to say delivered but would send a message every time for a "delivery report" every message i would send and if other person read it wouldn't say read. The chat feature is missing now too I have a few screen shots idk if they will help at all.  First one is a message before problem says message type "chat" second is after update says "text message" third and forth pictures are what Samsung turned on and 5th and 5th are the message saying delivered but the delivery report showing up in notification. Hope someone can figure it out samsung guy didn't really know what to say just said they are updating and making things better for all users all the time and might of been a feature that was removed.Screenshot_20201206-210549_Gallery.jpg

 

Screenshot_20201206-210610_Gallery.jpg

 

Screenshot_20201206-205100_Messages.jpg

 

Screenshot_20201206-205105_Messages.jpg

 

Screenshot_20201206-205844_Gallery.jpg

 

Screenshot_20201206-205815_Gallery.jpg

 

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SHADOWGATE
Supernova
Options
Galaxy Fold
let's try opening Settings then Apps then going directly to Messages. In your messages app scroll down to Chat settings then in chat settings hit your (3 line) up at the top right of the screen NOTE* mine looks different because its modified. In there you should find your "Read Receipts" option directly associated with your messages app.


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