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Original topic:

SAMSUNG CARE+ ENROLLMENT ONLINE

(Topic created: 10-07-2020 02:23 PM)
danwemet
Constellation
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Galaxy Fold
For anyone trying for days like I did to enroll my phone in Samsung Care+, here's your solution. I messaged and called many times and was getting the same solution which was to go through the members app. I could NOT find enrollment in the app. Finally on one of the calls someone says there's a new website!

samsungcareplus.com

Boom, big button to enroll.

Hope this helps save someone's time searching 

Mahalo

30 Replies
GalaxyCasper
Galaxy
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Galaxy Fold
this is great. thx
coco26
Astronaut
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Galaxy Fold
wow. I've been in the same boat, thank you so much lol. I was getting so fed up
fsuarez01
Constellation
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Galaxy Fold
thank you so much this really helped out a lot 👍👍
Simplepink
Comet
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Galaxy Fold

I was able to get to the sign up page for Samsung Care+ through Samsung Members app. It ends up routing to a web page where my IMEI is populated. I haven't signed up but it's available if I want to.

1. Open Samsung Members App
2. "Explore" tab
3. Tap "Benefits" filter or the "Benefits" card
4. Tap the Samsung Care+ card
5. Tap "Buy NOW" button

Arrive at web page with IMEI number populated asking for purchase date.

 

Notice shared from Samsung chat rep. 

20201002_164533.jpg

 

danwemet
Constellation
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Galaxy Fold
that's exactly what I was getting from samsung. But there is no card or option under benefits for samsung care+.
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Simplepink
Comet
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Galaxy Fold

@danwemet Sorry, it wasn't there for you but this is where it should be after step 3. Maybe there's a widespread issue in Samsung Members app. 

 

Screenshot_20201007-173820_Samsung Members.jpg

 

Solution
D0MINIk
Astronaut
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Galaxy Fold
Hi if anyone is trying to enroll in samsung care+ go to rg2.samsungcareplus.com
userdS41qB8twQ
Astronaut
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Galaxy Fold
Today was the last day I would've been able to enroll and I was lucky enough to stumble upon this post. Thank you SO much!
HimandI1996
Astronaut
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Galaxy Fold
Thank you for this because I was all over the site and on the phone with customer service getting no where!