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Original topic:

[Solved] Online payment for repair service

(Topic created: 03-23-2021 07:16 AM)
fold2user
Asteroid
Options
Galaxy Fold

Hi,

I sent my phone for repair and received a bill below:

Screen Shot 2021-03-23 at 9.58.51 AM.png

However, when I clicked the link to submit payment online, the webpage shows no payment option for me:

Screen Shot 2021-03-23 at 10.03.15 AM.png

What should I do? Thanks

 

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Solution
Options
Galaxy Fold
I'm confused, as the top part says "after careful inspection" and the bottom part says "after the product is received." So, it sounds like they have it and don't have it at the same time. But, my assumption is they were just updating you on the price, but you won't pay until it's fixed (in case anything else comes up that changes the estimate again). Or you could call the number and then could provide more details.
fold2user
Asteroid
Options
Galaxy Fold

Problem solvded. I made the payment over the phone. Thanks for your help

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