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Original topic:

The protective film on main screen is bubbled, what should I do?

(Topic created: 11-17-2022 08:07 AM)
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Vinnytskyi
Constellation
Options
Galaxy Fold
Protective film

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, It can be frustrating when the protective film bubbles on the screen. It is recommended to have an authorized service location replace the film. 

Take a look at the link to see if you are able to take advantage of the Z Assurance program.

https://www.samsung.com/us/support/service/z-screen-repair-promo/ 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, It can be frustrating when the protective film bubbles on the screen. It is recommended to have an authorized service location replace the film. 

Take a look at the link to see if you are able to take advantage of the Z Assurance program.

https://www.samsung.com/us/support/service/z-screen-repair-promo/ 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/