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Original topic:

Unable to backup phone

(Topic created: 10-23-2022 06:30 AM)
lilyfigue608
Astronaut
Options
Galaxy Fold
I've been unable to do a backup using Samsung. Google drive backup works. I've never had an issue with Samsung though. Whether I'm trying to back up everything or just one thing, it starts and fails every time with no reason, just "something went wrong." Anyone else? 
2 Replies
Bslate09
Galaxy
Options
Galaxy Fold
You may need to sign out and sign back in to your Samsung Account.
Solution
lilyfigue608
Astronaut
Options
Galaxy Fold
I had to access Samsung cloud online. Had a few old backups i deleted and that seemed to work.