10-15-2020 09:50 AM
Solved! Go to Solution.
10-19-2020 05:07 PM
For concerns with your Z Fold 2, please contact our Premier Services team by calling 1-888-970-3653 or visiting https://www.samsung.com/us/support/galaxy-z-premier-service/
10-16-2020 05:38 AM
10-16-2020 04:57 PM
Same with mine, on the bottom of the device. Temps outside are around 100f and 97f inside
10-18-2020 11:29 AM
Same issue. Quite a few fairly large bubbles appeared after a fairly hot day. Taking phone to Samsung tomorrow to remove screen saver.
10-18-2020 06:37 PM
10-19-2020 05:07 PM
For concerns with your Z Fold 2, please contact our Premier Services team by calling 1-888-970-3653 or visiting https://www.samsung.com/us/support/galaxy-z-premier-service/
3 weeks ago
I have exactly the same issue and am booked into the Samsung store here in the UK this morning for them to resolve it.
3 weeks ago
solution doesnt work if you live in a state without a service center like Hawaii. Need to pay $20 and ship your phone to texas for repair and be out of phone for 2 weeks or more. Will need to do this everytime your screen protector fails and bubbles. Voids warranty to remove so need to live with bubbles or send in phone every 2-3 months to maintain bubble free screen. Service in Hawaii is very bad. Buyer beware. I feel like breaking my phone and just using care plus to replace so im not out of a phone. Hope to get a phone call back from Samsung with good news that they will do the right thing and send me a new replacement phone. I hear the newest screen protectors don't have this problem (based on phone rep who assured me this wont happen on a new one)
3 weeks ago
Not a solution for Hawaii. See my other replys. Best solution. Pay $11.99 a month and get care +.
They will ship you free a replacement refurbished phone with screen protector and let you send the bubbly one back. They confirmed unlimited replacements because phone is deffective and not done by me. I was told everytime it starts to bubble call them and they will replace it for free as long as im a care+ member.
Guess this is the new wasteful world we live in with $2k defective products which need replacing every 2-3 months.
Shame on you Samsung.
10-20-2020 12:17 PM
I have had my Z fold 2 since launch and this morning I had a line of bubbles running straight up the fold, I tried to work them out to no avail. I called a local place that does Samsung repairs per the Samsung site and they said they don’t have any replacement screens protectors for the fold 2 and they said they never got any form Samsung for the original fold. I was told to reach out to Samsung directly for a screen protector replacement.