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I have had my Z fold 2 since launch and this morning I had a line of bubbles running straight up the fold, I tried to work them out to no avail. I called a local place that does Samsung repairs per the Samsung site and they said they don’t have any replacement screens protectors for the fold 2 and they said they never got any form Samsung for the original fold. I was told to reach out to Samsung directly for a screen protector replacement.
For concerns with your Z Fold 2, I would recommend contacting our Premier Services team by calling 1-888-970-3653 or visiting https://www.samsung.com/us/support/galaxy-z-premier-service/
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Same issue here. Samsung Pre. rep explained that these screen protectors are on back order. I called one of the walk-in locations and Rep called another. Both are out of stock on screen protector and one mentioned that he is waiting on a UV device from Samsung which allows them to install screen protector.
Option 2 is to send in phone into service for a minimum of 3 days. Cannot be without a phone... waiting on a callback.
Has anyone on this thread had a resolution. I now have bubbling along the crease but If Samsung will just replace the protector with the same thing it will just start bubbling again so what is the point?
if you purchased samsung care + they will replace phone with refurbished one for no charge and advance mail you the device with cc hold. They will do this unlimited amount of times without deductable.