I got the phone 2 days back and love it. But the issue with wifi is a big concern. I have done a lot of troubleshooting with this around this.
- Multiple factory resets with no help: At times phone restarted during the setup phase as well since wifi was enabled during the setup.
- Keeping setup simple installing on new apps: Not using smart switch or installing any other apps
- Safe mode: It starts with airplane mode (wifi disabled) so the phone works fine. Within minutes of enabling wifi the phone restarts again.
- Trying a different router at home to test if it was the wifi connection itself. Same result whether I use the Eero mesh or a standalone Netgear router.
At this time, I am thinking of sending the phone back and ordering a replacement but my concern is that if this is something of a firmware/software update it will not make a difference.
Help will be greatly appreciated.
Thanks in advance.
Solved! Go to Solution.
Yeah. I am thinking that may be the only option. Would expect the issue to be more widespread if there was a software issue around network connectivity.
Will try to return the current device and place an order for the new one tomorrow if I can.