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Original topic:

Z Fold 4 speaker has very poor sound quality

(Topic created: 09-30-2022 05:44 PM)
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patb63
Asteroid
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Galaxy Fold

Speaker 2 on my Galaxy Fold 4 has very poor sound quality. It rattles and makes it very hard to listen to anything coming out of it. Any ideas on what could be the issue?

 

Any help appreciated.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Fold

Hello, I understand how frustrating it is when the speaker is not working correctly. This article contains several troubleshooting steps that may help, including testing the phone in Safe Mode. https://www.samsung.com/us/support/troubleshooting/TSG01001255 

Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 

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2 Replies
blazeBark
Comet
Options
Galaxy Fold
Sounds like a hardware issue - go to a repair center or contact Samsung Support.
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, I understand how frustrating it is when the speaker is not working correctly. This article contains several troubleshooting steps that may help, including testing the phone in Safe Mode. https://www.samsung.com/us/support/troubleshooting/TSG01001255 

Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html