JUMP TO SOLUTION Solved

Original topic:

Z fold 3 big screen won't work.

(Topic created: 02-23-2023 05:18 PM)
1193 Views
DaveWhen
Astronaut
Options
Galaxy Fold
Shows logo on start, but non functional after that. I have reverted back to my Note 9. Bluetooth drops audio after call pick-up. I love the Fold, but I will never recommend it to someone until problems are resolved. They started with last update.
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, We understand how frustrating it is when your phone will not fully power on. This article provides some troubleshooting that may help: https://www.samsung.com/za/support/mobile-devices/what-to-do-when-your-samsung-phone-does-not-turn-o...

If these steps do not allow the phone to fully power on, then it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Fold

Hello, We understand how frustrating it is when your phone will not fully power on. This article provides some troubleshooting that may help: https://www.samsung.com/za/support/mobile-devices/what-to-do-when-your-samsung-phone-does-not-turn-o...

If these steps do not allow the phone to fully power on, then it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html