Z fold 3 constantly restarting

[Vanessalynn]

My z fold 3 has been restarting like 10 times a day on its own. It's super annoying especially when it decides to restart in the middle of me doing something on my phone. Has anyone else been having this same issue? idk what to do I feel like it was ever since the last samsung update that this been happening. My phone wasn't doing that before the update anyone have any suggestions on what could be the problem?

[krayzie15]

I will almost guarantee if u Google ur problem and search YouTube for a fix it's out there.

[Samsung_Moderator · Accepted solution]

Hello, We understand how frustrating it is for the phone to randomly restart itself. 

I would try wiping the cache partition on your device and see if that helps any.

- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press the Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.

You can also try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001475 

If the phone continues to restart randomly, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html