Original topic:

Z fold Snapchat camera issue

(Topic created: 06-28-2022 05:37 PM)
TonyStark21
Astronaut
Options
Galaxy Fold
My zfold front camera stopped working. It has done this twice. 
3 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Fold

I am very sorry to hear fo the camera issues with Snapchat, and can understand the inconvenience. Can you tell me if there is an error message, or in general what you are seeing when the camera stops working? Does it do this with any other apps, or is it just with Snapchat? 
You can try this guide for troubleshooting camera behavior: https://www.samsung.com/us/support/troubleshooting/TSG01001329/

Please let me know if this helps, and if you have any information on what you are seeing on your side, thank you.

TonyStark21
Astronaut
Options
Galaxy Fold
No error message. Its strange, I can take a selfie,, but can't video
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TonyStark21
Astronaut
Options
Galaxy Fold
I reset camera, the camera still just loads during video calls
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