Galaxy Fold

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Samsung Pay

Posted by 08-27-2021 02:35 AM in Galaxy Fold

Anyone having issues activating debit or credit cards on Samsung Pay app? Currently using galaxy fold 3 unlocked. Cleared cache, reinstalled and... View Post

09-02-2021 08:37 AM

I used the Smart Switch to transfer everything. I just got a defective unit. Returning it View Post

Phone went black

Posted by 08-30-2021 08:12 PM in Galaxy Fold

Just bought fold and it’s just gone black. No charge sign reset buttons doing nothing View Post

09-02-2021 07:56 AM

Update!!! after going to another store because I purchased in store but I bought the only one tha... View Post

Beware of order issues

Posted by 09-01-2021 10:19 AM in Galaxy Fold

Let me start by saying; Sumsung customer service it awful! I am a long-time Samsung customer, with a purchase history of multiple Galaxy phones,... View Post

09-02-2021 07:51 AM

I completely understand how much this experience has affected you. I wish I was equipped to handl... View Post

Can I force my Galaxy Z Fold 2 on Verizon Wireless to use 3G instead of 4G?

Posted by 09-01-2021 04:00 PM in Galaxy Fold

I have a GZF2 unlocked prepaid under Verizon Wireless. Is there any way for me to use 3G instead of 4G or the occasional 5G when in certain... View Post

09-02-2021 12:49 AM

Enjoy it while you can. As of March of this year Verizon has announced they have extended the end... View Post

Fold 3 Chrome Side by Side view

Posted by 08-30-2021 07:11 PM in Galaxy Fold

How do I get Chrome to allow Side by Side view of 2 page? When I press and hold on the link I get option to open link in new window but no option... View Post

09-01-2021 03:33 PM

No, I didn't. Have you turned your phone 90 degrees? View Post

Multiple biometric attempts error z fold 3

Posted by 08-27-2021 11:31 AM in Galaxy Fold

After two days of use of the z fold 3, I have received the five attempts error and been told to put in my pin when I have not touched my phone... View Post

09-01-2021 12:35 PM

Thanks. What actually seems to be the problem is a little bit of an issue with the placement of t... View Post

Can we get the ability to turn Protect Battery on and off via Bixby Routines?

Posted by 08-27-2021 03:41 PM in Galaxy Fold

Can we get the ability to turn Protect Battery on and off via Bixby Routines? I want to enable it when charging my device overnight, but auto... View Post

09-01-2021 10:48 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post

Can we get 18.5:9 aspect ratio added to Labs -> customize app aspect ratio?

Posted by 08-27-2021 03:39 PM in Galaxy Fold

This would mainly be to fix the snapchat issues. Where the snaps sent are always bad using any of the current aspect ratios available. View Post

09-01-2021 09:54 AM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post

Samsung is the best!!!!!

Posted by 08-27-2021 02:50 PM in Galaxy Fold

Love samsung, just got my z fold 3!!! View Post

09-01-2021 09:52 AM

We appreciate your feedback! ^_^ View Post

Multiple orders cancelled thru ecommerce

Posted by 08-27-2021 10:45 AM in Galaxy Fold

I have been on the phone every day since 8/15/21 trying to place an order. Ecommerce cannot help me, even Supervisors. Tried different addresses... View Post

09-01-2021 09:09 AM

Our eCommerce team is the only team able to assist with online orders, continuing to follow up wi... View Post

Unable to find the S PEN PRO

Posted by 09-01-2021 06:45 AM in Galaxy Fold

I am only looking for the pen. No case. Can't seem to find it. Not even in the Samsung page. Any thoughts? Thanms View Post

09-01-2021 07:37 AM

I just found it on the Samsung site (US): S Pen Fold Edition, Black https://k7wz8.app.goo.gl... View Post

How do I receive my $200 credit?

Posted by 08-31-2021 12:19 PM in Galaxy Fold

I pre-ordered the z fold 3 through my phone carrier and part of the deal is that you get a $200 credit with Samsung. Anyone know how to get it... View Post

09-01-2021 04:27 AM

DJTurnTable Thank you so much,I registered via website but apparently you have to do via the Sams... View Post

Trade-In Instructions?

Posted by 08-26-2021 01:05 PM in Galaxy Fold

I just received my new fold which I traded in my note 10 for. In the past when I've done this I received instructions / box and shipping label... View Post

08-31-2021 11:35 AM

You also have the option of calling our eCommerce department for further instruction on your trad... View Post

Issue activating unlocked Z fold 3 for Sprint customers

Posted by 08-26-2021 12:39 PM in Galaxy Fold

I tried on the 25th when I received my z fold 3 for 3 hours at home and almost four hours at T-Mobile. Without any success the T-Mobile employee... View Post

08-31-2021 05:35 AM

I was having issues and shipped my unlocked device back yesterday. read this post tried to activa... View Post

One finger swipe

Posted by 08-21-2021 06:37 AM in Galaxy Fold

One finger swipe disabled on samsung fold z sm f900?? I can two finger Swipe on some apps. The one finger on home screen, lock screen is gone... View Post

08-31-2021 12:11 AM

I did. Total reset and all. I am sending a report View Post

How do I redeem Samsung Care+?

Posted by 08-26-2021 04:37 PM in Galaxy Fold

I just got my fold 3 how do I redeem the Samsung care +? I got it when I pre-ordered it. View Post

08-30-2021 05:29 PM

Looks like enrollment is automatic I just got an email about my Samsung care enrollment for my fo... View Post

Sending my Z Fold 3 back

Posted by 08-26-2021 08:57 PM in Galaxy Fold

I bought my Z fold 3 unlocked. Tried to connect it to my carrier and all they keep telling is that it's not eligible. All this money spent and... View Post

08-29-2021 10:05 PM

Same happened to me, I bought the phone unlocked through best buy and activated there but for som... View Post

Samsung care redeem

Posted by 08-27-2021 06:21 AM in Galaxy Fold

So I got my Zfold 3. How do I redeem my Samsung care? View Post

08-28-2021 02:43 PM

I actually called them to confirm and they mentioned to give the IMEI number when submitting a cl... View Post

RCS chat features in Google Messages unavailable

Posted by 08-27-2021 09:51 AM in Galaxy Fold

Just got my new Fold3. Installed Google Messages, went to turn on Chat feature and it says that it is not available for this device. Anyone... View Post

08-27-2021 07:19 PM

You're welcome View Post

S-pen flip cover and silicone cover feedback

Posted by 08-25-2021 12:15 PM in Galaxy Fold

Coming from a Note 20 Ultra, love the s-pen, but not the case. The case is awkward with the flip cover when using fully open. Either you fold the... View Post

08-27-2021 11:55 AM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post

Anyone having camera issue on the z fold 2 ?

Posted by 08-24-2021 01:55 PM in Galaxy Fold

My camera stop working randomly i already tried force stop the app, safe mode , restart ,clearing date and cache... View Post

08-26-2021 10:46 AM

For concerns with Fold 2, you will need to reach out to the Premier Services team directly by cal... View Post

Wallpaper different when unfolding

Posted by 08-26-2021 05:47 AM in Galaxy Fold

I have a live wallpaper set for the lock screen. I also use Microsoft launcher, and have it set correctly to only change the home screen wallpaper... View Post

08-26-2021 07:40 AM

Thank you for this, I didn't realize I had to have the main screen open to set it. I have it work... View Post

Why is pin your favorite apps grayed out in labs on the fold 3?

Posted by 08-25-2021 08:26 PM in Galaxy Fold

Can anyone tell me why "pin your favorites apps" is grayed out? ... View Post

08-25-2021 08:38 PM

Thank you! Just turned the apps on and it works now. View Post

New to Samsung from 12 Pro Max

Posted by 08-25-2021 10:05 AM in Galaxy Fold

Hey all, I’ve got a z fold 3 coming soon and I’m transitioning from an iPhone 12 Pro Max. What are some guidelines to follow as I move... View Post

08-25-2021 03:16 PM

Samsung smart switch mobile is the transfer system you will use that is already built in the phon... View Post

Front screen replacement cost

Posted by 08-20-2021 04:26 AM in Galaxy Fold

What is the cost of the front screen replacement on zfold 2 under warranty? View Post

08-25-2021 08:31 AM

For concerns with the Fold, you will need to reach out to the Premier Services team directly by c... View Post

Facebook red dot notification does not appear on any Facebook icon from the screens - Galaxy Z Fold3

Posted by 08-24-2021 02:43 AM in Galaxy Fold

If I have notifications on Facebook, I can only see the red dot showing them only if I enter into/open up the application itself. It does not show... View Post

08-25-2021 06:56 AM

I understand. Here are some additional steps provided by Facebook to try when you aren't receivin... View Post

Spen case request

Posted by 08-24-2021 04:31 AM in Galaxy Fold

Hi I am hoping that Samsung can make a case that stores the spen for a normal case. I like the two piece cases that protect the outside screen and... View Post

08-24-2021 01:52 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post

Unable to complete ZFold 3 Pre-Order on Shop Samsung phone app

Posted by 08-23-2021 12:36 PM in Galaxy Fold

Been at it for days and still unable to complete pre-order for zfold 3. cleared cashe, cleared data, rebooted phone, uninstalled and re-installed... View Post

08-24-2021 11:55 AM

Thank you for reaching out. I can understand your frustration with your order not going through i... View Post

Does S Pen work also on external screen of Samsung Galaxy Z Fold 3?

Posted by 08-24-2021 02:52 AM in Galaxy Fold

Can we use S Pen on the cover display or does it work only on the internal, large screen? When I first got my Z Fold3 I think I was able to use it... View Post