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updated: Delay in shipping

Update: after calling Samsung and venting to them and saying to get this right i should keep my trade in discount and not return my Note 10. Well my Fold 2 came in today and no return ship label for my trade in and not on the my order tab online. 


OK so on October 23, 2020 I ordered the Galaxy Tab s7+, tab s7+ keyboard case, a replacement S pen for my Tab S6+, and the new Galaxy Fold 2. I got my tab s7, keyboard, and s pen pretty fast delivered on October 27th, 2020. but the fold was showing "customizing " with expected ship date of November 7th, 2020. since October 23rd. Here is November 9th and I just got an email saying my order is being delayed but no reason was given. Seriously, Samsung? I dropped several grand at once and this is the level of customer service that you give? I should have just ordered through Verizon instead. When can I expect my Samsung Galaxy Z Fold 2 to ship and arrive? 

 

I am a loyal Samsung customer as well.

 

Current Samsung products:

Samsung smart washer and dryer

Samsung family hub refrigerator 

Samsung 65 inch curved UHD TV

Samsung LED 46 tv

Samsung galaxy note 20 ultra 

Samsung galaxy S10+

Samsung buds

Samsung buds +

Samsung buds live

Samsung galaxy tab s4

Samsung galaxy tab s6+

Samsung galaxy tab s7+

9 REPLIES 9

Re: Delay in shipping

seriously Samsung? 24 hours and you haven't responded to my order inquiries?
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Constellation

Re: Delay in shipping

Still waiting for my order since September 9 -- NJ

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Re: Re: Delay in shipping

this is complete bovine excrement
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Re: Delay in shipping

so Samsung still no response from you????
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Re: Delay in shipping

still can't believe Samsung hasn't addressed this issue.
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Constellation

Re: Delay in shipping

Have you received an answer yet?

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Re: Re: Delay in shipping

no I have not.
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Re: Delay in shipping

Samsung still has yet to provide any answers.
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Re: Delay in shipping

Finally my Z Fold 2 was shipped on the 18th and arrived today. can't wait to inbox this bad boy
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