Galaxy note 8 screen timeout issues

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Constellation

Galaxy note 8 screen timeout issues

The Screen on my galaxy note 8 times out 5-15 seconds after you stop touching the screen I've tried  changing the setting to 1 hour or the max time but it always times out at 5-15 seconds and the screen goes dark. Its extremely anoyying and had been happening since I bought the phone in march...

4 REPLIES
Constellation

Re: Galaxy note 8 screen timeout issues

I would like an answer to this as well. No one seems to have the answer?
Samsung Moderator

Re: Galaxy note 8 screen timeout issues

Does the device lock when the screen times out?

Constellation

Re: Galaxy note 8 screen timeout issues

no it doesnt lock

Samsung Moderator

Re: Galaxy note 8 screen timeout issues

Give this a try.

 

settings>advanced features>smart stay