02-07-2018 08:24 AM
Hello there, folks.
I certainly want to assist you all further with this matter. To better do that, can the Community have the exact model number and Baseband version (both under Settings>About Device) for your device as well as your carrier and what you've already tried to fix it? Thanks!
02-08-2018 08:25 AM
I just wanted to reach back out and see if you were able to get this fixed up! If not, please let the Community know so that they can look into different ideas to help further.
02-19-2018 09:08 AM
I'd like to request the information I asked for above from you as well so that hopefully we'll be able to help out.