11-02-2018 08:36 PM - edited 11-02-2018 08:37 PM
I'm on my 3rd S-pen as of today. The 1st one snapped in half when my phone slipped off my night stand and the one I replaced today the blue clicky end started falling apart after only 3 weeks of light use and no drops.
Samsung needs to revamp the quality of the S-Pen and send everyone whom purchased a Note 9 and new one because this is absolutely ridiculous! I can't be spending $30 to $50 on a new S-Pen every (insert profane expletive here) month!
SAMSUNG PLEASE ADDRESS THIS ISSUE! YOU SOLD US $1,000 PHONES WITH THE DEFINING ACCESSORIE THAT HAS THE QUALITY OF LESS THAN 1 CENT!!!!!!!!!
Please everyone that is experiencing this issue, flood the BBB with complaints!
11-09-2018 10:25 PM
I had my Samsung Note 9 for less than a week before the shiny end broke off, leaving my pen stuck in the stylus-hole for a day or two before finally coming out.
I can assure you I did not apply undue pressure when the pen broke, I simply pressed down to cause it to spring up. **slight sickening snap**.
I'm already on a fixed income, so treating myself to such a nice phone (better specs than whole PCs I own) leaves me little leeway to afford a $50 piece, one intrinsic to making the most out of this device