Check the status of your Note9 pre-order Promo!

Samsung Moderator

Check the status of your Note9 pre-order Promo!

[ Edited ]

Hi folks!

If you’ve already submitted for the Note9 Turn Up Your Play pre-order promotion, you can check on the status yourself!  It’s quick and easy, all you have to do is:

Just make sure that you allow 24 hours after submitting for your submission status to be available with your email address.

You’ll be rocking that Fortnite Galaxy skin and/or those AKG headphones in no time!   

111 REPLIES
Asteroid

Re: Check the status of your Note9 pre-order Promo!

This doesn't show the V-Bucks promotion status, this is only for the AKG headphones.

Constellation

Re: Check the status of your Note9 pre-order Promo!

Mine is still pending after 3 days.

Samsung Moderator

Re: Check the status of your Note9 pre-order Promo!

[ Edited ]

Hey there, can I get the following information from everyone via private message?

 

Full Name: 
Purchase Location: 
                If Samsung.com, Order Number and skip to 3: 
Submission date in Shop Samsung app: 
Bundle selected: 
Email address:

Did you receive the Approval Email: Y/N

Asteroid

Re: Check the status of your Note9 pre-order Promo!


@SamsungLarry wrote:

Hey there, can I get the following information via private message?

 

Full Name: 
Purchase Location: 
                If Samsung.com, Order Number and skip to 3: 
Submission date in Shop Samsung app: 
Bundle selected: 
Email address:


Sent, I also sent it to a few other moderators who asked for it but nobody replied, pretty much same response I get when I call or email.... nothing

Constellation

Re: Check the status of your Note9 pre-order Promo!

Same with me
Samsung Moderator

Re: Check the status of your Note9 pre-order Promo!

Thank you so much for your patience. This is a very popular promotion, we have forwarded it to the appropriate parties and we will update you as soon as we can.

Constellation

Re: Check the status of your Note9 pre-order Promo!

Mine has been under review for 5 days now....i want to resolve this problem also.

Constellation

Re: Check the status of your Note9 pre-order Promo!

3 days and counting for me.

Constellation

Re: Check the status of your Note9 pre-order Promo!

My promo is also still under review after 4 days. Can i get an update?