Fortnite Galaxy Skin redemption

SOLVED
Constellation

Re: Fortnite Galaxy Skin redemption

How long did you have to wait because I have played three then waited 48 hours like instructed but have not received the skin yet
Constellation

Re: Fortnite Galaxy Skin redemption

I can't get the samsung shop app because I live in the UK but when I opened fortnite launcher it still said if I played three matches then waited      24-48 hours I would still receive the skin in a gift box in game 

Constellation

Re: Fortnite Galaxy Skin redemption

Hello, I registered August 25 and I still haven't gotten my confirmation, it is still "under review" and I was wondering if you could help me.

Constellation

Re: Fortnite Galaxy Skin redemption

I haven't received nothing still yet.  I actually own the phone and preorder. No galaxy skin and still waiting on my registration to be approved. I figure if you actually own the phone and register it that you would receive an email. Any idea what may be going on?

Samsung Moderator

Re: Fortnite Galaxy Skin redemption

[ Edited ]

Hello Guys, Please send me a private message Here with the following information.

Purchase Location:

                If Samsung.com, Order Number and skip to 3:

Submission date in Shop Samsung app:

Bundle selected:

Constellation

Re: Fortnite Galaxy Skin redemption

I have waited over 48 hours and my son still has not gotten it. This was the main reason we wanted the phone!!!!! Please give me some feedback

Astronaut

Re: Fortnite Galaxy Skin redemption

this same exact thing happened to me its been 58 hours now and i still havent recieved my skin but ill keep you updated if i get mine or not

Samsung Moderator

Re: Fortnite Galaxy Skin redemption

Hey everyone, Could you try checking the status using the link below and let us know if you've received an approval email yet. 

https://promos.samsungpromotions.com/info/checkstatus

Constellation

Re: Fortnite Galaxy Skin redemption


@SamsungJecca wrote:

Hey everyone, Could you try checking the status using the link below and let us know if you've received an approval email yet. 

https://promos.samsungpromotions.com/info/checkstatus


Mine is still stuck in pending after 4 days...

Constellation

Re: Fortnite Galaxy Skin redemption

I've already played 3-5 games, but it says my email hasn't been registered. Please assist me. It was yesterday at 6pm