10-03-2018 12:44 PM
It's not using the telephoto lens though. Try blocking the telephoto lens when zoomed in in pro and you won't see it blocked cause its using the main camera. When repeating this in auto i can see my finger blocking the telephoto lens which it then switches to the main camera automatically.
10-20-2018 04:21 PM
I Have the exact same problem as you. I dont know what to do. The the camera is blurry and makes sounds from the lens. This is while you use X2 zoom and also live focus mode. I hope it is a software problem not a hardware. Don't want to send in my phone..
When I zoom in my camera my phone makes a loud buzzing sound out the top of it. The photo or screen becomes very fuzzy like it's being vibrated.
I searched Google and someone else is complaining of this issue too. I cleared the cache like support suggested but I think this may be a hardware issue.
Any one else have this problem?
10-20-2018 06:27 PM
I'm experiencing the same thing. When I tap the button for the x2 lens it makes a buzzing noise and the screen becomes fuzzy like it is having trouble focusing. If I give the phone a quick shake the buzzing stops. It's very annoying...
10-20-2018 11:13 PM
I had the same issue and took it to service centre and they replaced the camera module, again after a week the NEW camera module developed the same issue . So i think its a serious issue with the note 9 camera sensor . Please let me know if you find a solution. And is your phone 128gb or 512 gb?