Note 9 Over Heating

SOLVED
Constellation

Re: Note 9 Over Heating

Me too facing the over heating problem 

Samsung Moderator

Re: Note 9 Over Heating

Can I have your full model code and IMEI number via private message?

Astronaut

Re: Note 9 Over Heating

This has happened 3 times today to me too! I shut it down - left it 10 min in front of cold air conditioner - but after I started again and started the camera it got really hot again on the left side about 2 fingers down from the Bixby button and it shut down the cameras with a Warning notice - too hot to take photos!! "Please wait for phone to cool down"

Annoying as I need to take pictures right now!!! What's going on?? 🤔

Constellation

Re: Note 9 Over Heating

Mine is overheating a couple minutes into a game. Played same game on my Note 8, no problems there. One day with my Note 9 and I'm experiencing issues already. I've also owned Note 4, 2, 1. No problems until the 9...

Samsung Moderator

Re: Note 9 Over Heating

Hey @userPkncgL2fYu, can you send me your full model code and IMEI number here?

Asteroid

Re: Note 9 Over Heating

I've had my note 9 four days now.  Mine gets hot during charging also.  So hot that I won't connect it for charging while I'm sleeping.  It also gets hot when I plug in USB in my vehicle for charge.  I've owned Notes 1, 2, 3, 4, 5, 8 and now 9. Never had this experience in the years of Samsung Note use.  A little disturbing to me. 

Samsung Moderator

Re: Note 9 Over Heating

Can you please send me your full model number and IMEI in a private message?

Astronaut

Re: Note 9 Over Heating

Hello

 

I just received my verizon note 9 today and i have the same heatiing issues. Is this defective?

Samsung Moderator

Re: Note 9 Over Heating

Hey there, could you please follow the accepted solution for this thread so we can get this escalated to our specialty team?

Constellation

Re: Note 9 Over Heating

How did you revolve the overheating issue?

Did Samsung hook you up with a third party company?

 

It seems I'm having the same issue as you did.  My Note9 gets really warm in the idle state and the battery drains fast.

When I contacted Samsung about this issue, they hooked me up with UBREAKIFIX.

 

Thanks