Note 9 car bluetooth pairing issue

Samsung Moderator

Re: Note 9 car bluetooth pairing issue

I'm sorry, I do not have a status or update to provide at this time. Once we have more information, we'll update the various threads publicly.

 

Can you guys please be sure to provide the Baseband version (Found under the About Device section in settings) and carrier information as well? Even with the unlocked versions we need this information. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Asteroid

Re: Note 9 car bluetooth pairing issue

Baseband version: N960USQS1ARI5

Carrier: ATT

Cosmic Ray

Re: Note 9 car bluetooth pairing issue

2016 Honda Accord Sport (non Android-auto)

Unlocked

SM-N960U1

Verizon

 

(Does not recognize the note 9 but works fine with note 8)

Astronaut

Re: Note 9 car bluetooth pairing issue

Hi,note 9 connects to car original car audio but no network on system..

 

And when i try to make calls from steering wheel control,it tells theres no network.

But when i dial from my mobile it works.

 

Note that it is doing it in my ford original system and also on pioneer 2550.

 

With another mobile it works perfeck.

Please help

Constellation

Re: Note 9 car bluetooth pairing issue

Baseband Version: SM-N960F/DS

Carrier: starhub

Model of Radio:

Make/Model of Car: Renault Kajar
Constellation

Re: Note 9 car bluetooth pairing issue

I also am having the same issue with my 2018 Toyata Camry with bluetooth disconnecting every few minutes and reconnecting. 

 

Are there any updates on this? Since apple car play now offers ways i will check if there is a resolution in the next week. If not back over to apple. 

 

Note 9 

Team Mobile 

Constellation

Note 9 and my ford touch/sync

[ Edited ]

My new note 9 will pair but disconnects within a few minutes. I tried to delete and pair it again but that didn't wofk.

Cosmic Ray

Re: Note 9 and my ford touch/sync

Put your seatbelts on you could be waiting awhile. Many of us have bluetooth paring issues with the note 9 and so far Samsung has been silent....


@angelo5037 wrote:

My new note 9 will pair but disconnects within a few minutes. I tried to delete and pair it again but that didn't wofk.


 

Samsung Moderator

Re: Note 9 and my ford touch/sync

Hey there users135Y8CmIH, I merged your post with our main thread about this issue. Can you provide me with the model number of your Note 9, the baseband version, and the make/model info of your vehicle?

 

I am currently working with our product specialists in order to figure this out. I do not yet have anything new to add though, I'm sorry. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Constellation

Re: Note 9 and my ford touch/sync

Sm n960u  N9860U1ARG9,   2014 FORD EXPLORER