Note 9 overhearting

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Note 9 overhearting

So I have a thick clear otterbox case on my brand new Galaxy Note 9 Cloud Silver Edition that I bought at the beginning of December. The sides of the case from the middle of the phone down to the bottom are a burnt color. It is a dark burnt color closer to the charging port hole. I never mess with my phone while it is charging, and I use only the original C charger that it came with. I have noticed it get hot but I am not heavily on it a lot. Is there anything I can do or is this a sign that it could get way to hot and lead to a fire or worse?

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1 REPLY
Samsung Moderator

Re: Note 9 overhearting

Could you please provide me your full model number, and IMEI in a private message?