Note 9 overheating with camera active and get a pop up warning shutting down cam-

SOLVED
Constellation

Re: Note 9 overheating with camera active and get a pop up warning shutting down cam-

Just got the temperature warning 2 different times today, inside filming a video with the ambient temp at 70.

Samsung Moderator

Re: Note 9 overheating with camera active and get a pop up warning shutting down cam-

[ Edited ]

@sixteenvalve Can you provide me with your full model code and IMEI number via private message

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:

Model Code:
IMEI Number:
 

Constellation

Re: Note 9 overheating with camera active and get a pop up warning shutting down cam-

Count me in too. I'm at a school filming my daughter's first show choir solo and the screen starts stuttering. Soon after that, I get the temperature warning and shut down.  I left Apple for this? Really?

Samsung Moderator

Re: Note 9 overheating with camera active and get a pop up warning shutting down cam-

Can I have you send me the following information via private message?

 

Full Name

Email Address

Street Address

Phone Number

Place of Purchase

Full Model Code

IMEI Number