wireless charger duo blinking red and not charging

Constellation

wireless charger duo blinking red and not charging

I have my wireless charger duo which comes with my note 9 as my buying package.

it is ok when I first used it, it charged and the led working fine, but it began to not charging properly and only blinking with red led in both indicators.

where did I go wrong?

as now I can only charge my device conventionally by cable, my disappointment is inevitable

30 REPLIES
Samsung Moderator

Re: wireless charger duo blinking red and not charging

Just to confirm, do you have the wireless charger plugged in to it's charger properly?

Constellation

Re: wireless charger duo blinking red and not charging

I have the same issue.


@userK8ikKDAlEp wrote:

I have my wireless charger duo which comes with my note 9 as my buying package.

it is ok when I first used it, it charged and the led working fine, but it began to not charging properly and only blinking with red led in both indicators.

where did I go wrong?

as now I can only charge my device conventionally by cable, my disappointment is inevitable


 

Constellation

Re: wireless charger duo blinking red and not charging

I'm having the same issue

Constellation

Re: wireless charger duo blinking red and not charging

same issue here and i just got it today 

Spoiler
 
Samsung Moderator

Re: wireless charger duo blinking red and not charging

@useraC5XBabFTM; Just to clarify, the charger was not working when you received it? 

Constellation

Re: wireless charger duo blinking red and not charging

I have the same issue, and yes.

Constellation

Re: wireless charger duo blinking red and not charging

Turns out I was using my Note 9's charger. I used the wireless charger's power brick and cable and it worked perfectly. Hope this helps!

Constellation

Re: wireless charger duo blinking red and not charging


@userBFn2cEKmCv wrote:

Turns out I was using my Note 9's charger. I used the wireless charger's power brick and cable and it worked perfectly. Hope this helps!


I verified that I have the duo's charger connected and it no longer charges my gear s3. It only now always flashes red using either side. My Note 9 charges fine on either side. If this cannot be resolved I'll be returning it.

Constellation

Re: wireless charger duo blinking red and not charging

Push the USB cable into the dock firmly, as if it's only half way in, you'll have the flashing red Lee's.